Write the despatch desk

The desk reads every letter. Corrections and source challenges get answered first - if you can show a number on a page that disagrees with the current label, that email jumps the queue.

Where the desk sits

Juvia Pharma Despatch Desk
Karlavägen 58
Stockholm 114 49, Sweden

Telephone: +46 8 555 0192
Email: [email protected]

What we will not do

No channel here provides individual medical advice - not mail, not the phone. The desk cannot tell you whether to take a medicine, change a dose, or stop one. Those questions belong with your prescriber or pharmacist. In an emergency, dial 112 in Sweden or your local emergency number, not a letters desk.

Desk thread

General questions about a letter may be answered in the desk thread on the relevant page, with names shortened. Say so in your mail if you would rather not appear.